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How to Have a Great Doctor-Patient Relationship

doc-patient-relationship

Ericka McConnell
By Mary Kate Frank
From Health magazine

“Doctors have favorites, and they’re lying if they say they don’t,” says Katharine O’Connell White, MD, MPH, an OB-GYN at Baystate Medical Center, in Springfield, Massachusetts. Here, docs reveal how to score some major points.

Send a note
If your doctor has gone above and beyond for you, send a thank-you card or e-mail; doctors treasure them. “Every doctor I know has a box of notes from patients,” Dr. White says. “On the days doctors are feeling really bad and overwhelmed, they pull out those letters to remind them that they do make a difference.”

Take their advice seriously
Put some real effort into following your doctor’s suggestions for getting healthier. “A lot of things I ask patients to do are really hard: quitting smoking, exercising, losing weight,” says Sharonne N. Hayes, MD, director of the Women’s Heart Clinic at the Mayo Clinic in Rochester, Minnesota. “You’ve got me at ‘Hello’ if you walk in 20 pounds lighter and say, ‘I’ve been exercising 30 minutes a day, and I quit smoking.’ If you add, ‘You helped me do it,’ boy, that lifts me. It gives me that extra encouragement to work harder with the next patient who maybe hasn’t heard the message.”

Be friendly
Sure, you need to discuss your symptoms, but doctors really appreciate it when they can relate to patients on a more personal level. Suzanne Trupin, MD, clinical professor of OB-GYN at the University of Illinois at Urbana-Champaign, says some of her favorite patients are “my fellow knitters who bring in their current projects and show me what they’re working on. Or my patient who buys books at tag sales and leaves me one to read every time she comes in.”

Spread the word
Love your doc? Refer your friends and family to him or her. “A referral is the best compliment to a doctor,” says Raul J. Seballos, MD, vice chairman of preventive medicine at the Cleveland Clinic. Adds Marta I. Rendon, MD, medical director and founder of the Dermatology and Aesthetic Center in Boca Raton, Florida: “My favorite patients are my ambassadors. When they refer a friend, and that person comes in and says, ‘Oh, my friend so-and-so just loves you,’ that wins me over.”


 
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Last Updated: November 20, 2009
Filed Under: Your Health
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Comments (2)

The following content represents the opinions of Health.com users. It is not editorially reviewed for medical or factual accuracy. It does not constitute medical advice. See your doctor for medical advice.
  • Chrissy

    It’s important to have a great relationship with your doctor . I’ve been reading author Norman Makous, M.D. book Time to Care. This relationship is a critical part of understanding the patient’s medical situation, making a diagnosis, and applying effective treatment. Patients value this relationship, particularly as it develops over time during an ongoing relationship. This book is filled with dozens of case anecdotes that illustrate this.

  • Toni

    How can you have a good relationship when your doctor treats your chronic pain issues like you’re some sort of drug seeker. Not everyone is after a quick fix.

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